Practice Onboarding That Gets You Live in Weeks
From your first kick-off call to go-live, you get one named onboarding manager and a project plan that fits how your practice actually works.
Book Free DemoPractice Onboarding Built Around How You Work
A dedicated onboarding team that trains your staff and brings every practice onto one connected platform — without disrupting care.
Staff Training
A rigorous training program to train your healthcare staff, providers, and other stakeholders on how to effectively use the software. Learn the software's features and functionalities inside out so that there is no disruption in the care delivery process.
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Practice Onboarding
Get a unified platform for all your healthcare practices, from care delivery to administrative needs across your healthcare ecosystem. Align with your workflows and bring all your practices on the same page.
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We went live in four weeks with one named onboarding manager who knew our workflows better than we did. No surprises, no downtime, fully trained staff on day one.
Onboard your practice in weeks, not months.
Book Free DemoNamed onboarding manager · Staff training included · 30-day go-live support
Frequently Asked Questions
Everything you need to know about Medarch's practice onboarding services.
Most solo practices go live in 3–4 weeks and small groups in 4–6 weeks. Multi-location groups and enterprises follow a phased plan tailored to your IT governance — your onboarding manager sets the timeline with you up front.
Yes. You get one named onboarding manager — the same person from kickoff through 90 days after go-live — so nothing gets lost in handoffs.
We run a rigorous, role-based program for providers, billers, and front-desk staff — delivered live and recorded, on your schedule — so your team knows the software inside out and care delivery is never disrupted.
No. We map your workflows first, run a mock go-live and parallel run to catch issues early, and schedule the cutover around your calendar with go-live support and a 30-day stabilization period.
Yes. Data migration from your current EHR/PM system — patients, charts, and schedules — is part of onboarding, with QA gates so you can confirm your data made it before you sign off.
Yes. We bring all your practices onto one unified platform aligned to your workflows, with parallel rollouts for multi-location groups so every site lands on the same page.